Of course! Our team is very happy to help you through this process.
Yes. it is sometimes possible to cancel some products before we prepare your order. All you have to do is go to “Orders & Returns”, orclick here if you placed the order without an account. You can’t add new items to an existing order, but you can start another order, more info Returns & Returns Policy
This service is provided by transport companies. The delivery is made by appointment, defined with the customer and the order is delivered to the address provided, at the main door of the building or house. This method does not include assembly or disassembly. It is available if your order exceeds 80 kg, or if the sum of the height, width and length of one of the packages exceeds 300 cm.
NOTE: Whenever the item is available (24-hour dispatch), delivery will be made within approximately 8 days. (Excludes islands and other countries)
This service is carried out by companies specializing in furniture transport. Delivery is made by technicians (with an appointment previously defined with the customer). We will take your order to the room in the house you want, on the date indicated on the product sheet. The courier will contact you to arrange the day and time of delivery. This method does not include assembly or disassembly. It is compulsory if your order exceeds 80 kg, or if any of the products exceeds 80 kg or if the sum of the height, width and length of one of the packages exceeds 300 cm. The cost is variable depending on the total value of the order. This shipping method is not yet available in all countries/territories, but you can always contact the Bazar Mondiale team for clarification and eventualities.
Order Cost | Shipping Costs
< 200€ 50€ Includes VAT
> 200€ and < 300€ 75€ Includes VAT
> 300€ and < 500€ 75€ Includes VAT
> 500€ 100€ Includes VAT (Models subject to quotation. customized)
A company specializing in furniture transport will take care of installing and assembling the items in your order, leaving the space clean of packaging. Delivery is made by two people (by appointment with the client). We’ll take your order to the room in the house you want. The courier will contact you to arrange the day and time of delivery. The two people will take care of leaving the package wherever you want. For safety reasons, no holes will be drilled in the wall or ceiling.
< 200€ 80€ Includes VAT (Models subject to quotation. custom)
> 200€ and < 300€ 100€ Includes VAT (Models subject to custom quote)
> 300€ and < 500€ 150€ Includes VAT (Models subject to custom quote)
> 500€ 180€ Includes VAT (Models subject to quotation. customized)
* Values calculated per quote.
This service is only valid for mainland Portugal (Other locations required prior request to Bazar Mondiale
You can buy without registering. However, registration allows you to benefit from certain advantages:
Tracking your orders;
Your details will be saved so that you don’t have to re-enter them with each order;
You can enjoy exclusive discounts for BMondiale customers;
Bazar Mondiale comes at a delicate time for all humanity and it was at that moment that the focus of our team is to offer and guarantee quality in the materials that are for sale in the marketplace.
The transaction currency is determined by the delivery address before finalizing the purchase, however using Paypal, Klarma, these providers automatically convert the currency.
If you pay by Debit/Credit Card or Paypal, Bazar Mondiale will withdraw the amount at the time the order is placed.
We offer the following payment methods:
Completely. We keep your information private and confidential and only use it with your consent or if legally permitted.
You can be the first to know! To be notified if a sold-out product will be back in the store, simply add click on the “notify me” button on the product page and enter your email address, or you can contact us via What’s App chat.
Bazar Mondiale is working to be able to offer the opportunity to reserve the design items.
Due to the fact that Bazar Mondiale and presents several Artisanal Brands, where the rustic and natural appearance and essence of the materials exists and differentiates these models, in some cases, the images, measurements and colors, as well as their names, are merely indicative. Everything you see on the screen can change for a variety of reasons, including the screen calibration, ambient light, viewing angle, etc. If the customer knows this data in detail, they should consult our technical service, as returns for technical reasons are the responsibility of the customer.
Once your order has been confirmed, we will dispatch it within 3-7 working days. Delivery can take between 2-14 days, depending on the location, the product/stock used and the delivery method chosen. If you have made separate purchases at Bazar Mondiale, you will receive the products on different days.
Tracking information and the estimated delivery date will be will always be provided as soon as the logistics partners provide it.
Here is the return procedure:
We recommend returning the items in the original box, but if you are unable to do so, please find a box that fits the items so that the items are returned in perfect condition. When returned, the items must not show any damage or marks of use. I enclose all the papers that have been enclosed, as well as a sheet explaining the reason for the return.
Refunds are most often resolved through the same payment method as the purchase and will normally take 10 working days, depending on how long the payment entity used takes.
We do not accept returns/refunds on customized products, as these pieces have been specially produced to your specifications and taste.
If you wish to return your order by post or courier, the cost of the return and choice of courier will be borne by the customer.
Your money will be refunded by the same payment method you used to make the purchase or by bank transfer if you paid by ATM reference.
If you receive an item damaged by the courier, you have 24 hours to complain from the date of delivery, by sending photographs showing the damage to the item to [email protected]
If this period is exceeded, BAZAR MONDIALE cannot be held responsible for any defects that may have occurred during transportation